At Redwood Logistics LLC, we strive to provide the highest level of service. If you’re not completely satisfied with our services, please review the return and refund policy outlined below.

1. Eligibility for Returns

• Due to the nature of logistics and tracking services, returns or refunds may only be considered in specific cases such as service errors or discrepancies.
• Requests for returns or refunds must be made within 14 days of service completion or billing.

2. Non-Refundable Services

• Custom logistics services that have been completed as per the client’s specifications.
• Services already rendered, including transportation and tracking solutions.

3. Requesting a Refund

• To initiate a refund, please contact our customer support team at info@redwoodlogisticsllc.com with details of your issue and service reference.
• We may require supporting documents or additional details to process the refund request.

4. Processing Time

• Refunds will be processed within 5-7 business days once your request is reviewed and approved.
• Approved refunds will be credited back to the original payment method used at the time of purchase.

5. Dispute Resolution

• If you are not satisfied with the outcome of your refund request, please contact our support team, and we will work to resolve the issue.

6. Contact Us If you have any questions about our return policy, feel free to reach out:

Redwood Logistics LLC
Email: info@redwoodlogisticsllc.com
Phone: +923328666687